UMUBARTAS.MEDIA

UM Multistore Sync

Keeps inventory in step across your Shopify stores and explains every number the app sets.

Coming soon to the Shopify App StoreThe app's privacy policy

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Uninstalling and your data

What the app stores, what it never stores, and when everything is deleted.

What the app stores

Only what syncing needs:

  • the shop's address (…myshopify.com) and Shopify's access token, encrypted
  • product and variant names, SKUs and the shop's locations, for matching
  • inventory quantities and the log of every change the app makes
  • your plan and the subscription status

The server is in Germany. The full privacy policy, including the legal notice, is publicly available.

What the app doesn't store

  • no data about your customers: no names, email addresses, postal addresses or phone numbers
  • no orders, the app has no access to them
  • no personal data about your staff, the app signs in for the shop, not for a person
  • no tracking cookies, no analytics tools, no ad networks

Which permissions the app asks for

  • read_products: read products and variants, for matching by SKU
  • write_inventory: read and write inventory
  • read_locations: read locations, for location links

That's all. Orders and customer data are outside these permissions.

What happens when you uninstall

  1. You uninstall the app in a store.
  2. The app immediately deletes that store's access token. From then on it can't read or write anything there.
  3. In the other stores of the group, this store may show up as "can't be reached" until the data is deleted.
  4. 48 hours after the uninstall, Shopify sends the request to delete all of the shop's data. The app then deletes it completely, and the store leaves the group.

What happens to the other stores

When a store leaves the group, the app removes its data from the group right away: its matches, its locations in the location links, the log rows for that store, and anything still waiting to be sent to it. The other stores stay in the group.

Reinstalling

If you reinstall the app in a store where you'd uninstalled it, that store starts from scratch. This also applies if the 48 hours aren't up yet: leftovers from the earlier installation are removed first.

  1. In the remaining store, create an invite code under "Stores" and enter it in the reinstalled store.
  2. Check the location links under "Locations".
  3. Run matching again under "Matching".